OnePlus 12R 256GB buyers can get a refund until March 16

OnePlus 12R 256GB buyers can get a refund until March 16

Earlier this week, OnePlus acknowledged that the OnePlus 12R 256GB variant utilizes UFS 3.1 storage, contrary to the initially announced UFS 4.0 during the launch, and expressed regret for the error.

During that period, the company informed purchasers or pre-orderers of the OnePlus 12R to reach out to the Customer Service team to address concerns regarding the UFS situation.

Today, OnePlus has officially stated that buyers of the 256GB model can request a full refund until March 16, 2024, by contacting the customer service team if they are dissatisfied with the device.

Kinder Liu, OnePlus President and COO, expressed gratitude for the patience of the users and assured that the customer service teams are fully informed about the situation, actively assisting those with concerns over the past few days.

For those who have received the OnePlus 12R 256GB variant and wish to discuss the file system type on their phone, Customer Service can be contacted through the usual channels. They are prepared to guide users through the next steps, including potential refunds until March 16, 2024.

OnePlus remains confident in the OnePlus 12R, aiming to meet the high expectations of their users. The quick response reflects their commitment to the community, hoping to reinforce trust.

Post a Comment